Managed Services

Managed Services People, Process & Technology

Managed Services Challenges

• Unpredictable, Costly Downtime
  • Staff and corporate productivity are impacted
• Managing IT Costs
  • Overages, surprises and unpredictable IT support costs
  • Frustration with inability to accurately budget for IT
• Paying for Downtime
  • IT service provider makes money when vital elements of your network have failed or need service and repair
• Management Effort
  • Expense and effort of hiring and managing an internal IT support staff
• Risk and Exposure
  • Security vulnerabilities
  • Data loss or theft
  • Compliance uncertainties
• Strategic Issues
  • Lack of accountability or ownership of problems
  • Lack of optimization

Our Solution

• One monthly fee for total IT support
• A true IT partnership
• A comprehensive managed services solution to manage devices, networks, users, desktops, security and data
• Structured response and maintenance agreement
• Constant information from the network
• Support plan that is tailored to customer needs
• Strategic approach to IT management, built on a solid tactical execution
• Total alignment of client and provider's goals