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Managed Services Overview

People, Process & Technology

Assess
Detailed analysis of your current environment, reporting on issues and actionable items.

On-board
Initial maintenance activities, projects, and remediation required to stabilize your technology.

Manage
Ongoing delivery of monitoring & maintenance designed to keep your business optimized.

Protect
Application of industry best practices for security & backup management.

Optimize
Enterprise class technology and staff to keep your infrastructure optimized.  Critical issues are identified, reported, and resolved in real time.


IT Challenges

  • Unpredictable, Costly Downtime
    • Staff and corporate productivity are impacted
  • Managing IT Costs
    • Overages, surprises and unpredictable IT support costs
    • Frustration with inability to accurately budget for IT
  • Paying for Downtime
    • IT service provider makes money when vital elements of your network have failed or need service and repair
  • Management Effort
    • Expense and effort of hiring and managing an internal IT support staff
  • Risk and Exposure
    • Security vulnerabilities
    • Data loss or theft
    • Compliance uncertainties
  • Strategic Issues
    • Lack of accountability or ownership of problems
    • Lack of optimization

Our Solution

  • One monthly fee for total IT support
  • A true IT partnership
  • A comprehensive solution to manage devices, networks, users, desktops, security and data
  • Structured response and maintenance agreement
  • Constant information from the network
  • Support plan that is tailored to customer needs
  • Strategic approach to IT management, built on a solid tactical execution
  • Total alignment of client and provider's goals

 


Find out more about our telephony and communication services.

690 Kintner Parkway • Sunbury, OH 43074 • (740) 965-8521

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